Contact & Inquiry
We’re here to help! Whether you’re ready to order, have a question, or just need more info about our Cuckoo products and plans, reaching out is easy. Choose the method that works best for you and we’ll get back to you as soon as possible.
Looking to get in touch or learn more? Here’s how you can reach out:
Contact Form
Easily reach us by filling out the form with the following details:
Contact Info
Sales Rep Name: Mr Ben
Cuckoo Sales ID: SR1001131
Service Areas: Malaysia-wide
Response Time: Typically within a few hours
Office Address:
Level 16, Laman Sentral Berjaya,
Menara Bangkok Bank, Jln Ampang,
Kuala Lumpur City Centre, 50450 Kuala Lumpur,
Malaysia.
Frequently Asked Questions (FAQs)
Have a question about CUCKOO products, plans, or services? Our FAQ section is here to help! Below are answers to the most common questions customers ask about rentals, servicing, warranty, and support.
Help visitors find answers quickly:
Rental-to-Own allows you to pay monthly for a fixed term (e.g., 3–5 years) with full service and warranty included. Outright Purchase requires one-time payment and typically comes with a 1-year service and warranty.
Most CUCKOO products include FREE scheduled servicing—every 4 months for water purifiers, air purifiers, and mattresses; every 6 months for air conditioners, washer dryers, and massage chairs.
Yes! CUCKOO provides free delivery and installation for all rental plans
No. Each rental contract is fixed to the selected product and model for the agreed duration.
Contact the CUCKOO Support Team immediately. A technician will schedule a visit to inspect and resolve the issue as soon as possible.