Cuckoo massage chairs, including the Bespoke Massage Chair and Bespoke Massage Lounger, come with scheduled professional servicing every 6 months. This ensures your massage chair remains clean, hygienic, and functioning optimally throughout your rental or ownership period.
1. Servicing Frequency
| Model | Servicing Frequency | Plan Type |
|---|---|---|
| Bespoke Massage Chair | Every 6 months | Rental & Outright |
| Bespoke Massage Lounger | Every 6 months | Rental & Outright |
2. What’s Included in the Service?
Each service session includes:
- External leather care (cleaning, conditioning, inspection)
- Mechanical and electrical component check
- Massage rollers and airbag system testing
- Firmware/software update (if applicable)
- Overall hygiene & operational inspection
For rental customers, Cuckoo also provides a free leather replacement for the Bespoke Massage Chair during the 3rd year of the contract.
3. Why Regular Servicing Matters
- Prolongs product lifespan
- Prevents mechanical issues or wear
- Ensures safety and comfort during every massage
- Keeps the unit clean and hygienic for long-term use
Massage chairs are complex appliances with motors, heating components, airbags, and electronics—all of which require periodic maintenance to function effectively.
4. How Servicing Is Scheduled
Cuckoo’s CUCKOO+ Service Team will contact you in advance to schedule a convenient appointment. You don’t need to call or remember dates — everything is handled for you.
For urgent issues or unusual performance between service cycles, customers can request an on-demand inspection through their sales agent or Cuckoo customer support.
Final Thoughts
With servicing every 6 months, Cuckoo ensures your massage chair continues to deliver the comfort, performance, and hygiene you expect. Whether you’re renting or buying outright, this routine care adds long-term value and peace of mind to your investment.